I den take precaution like yo dis is not right so I kinda go towards the grass inna dark I can see him parked towards as if he’s waiting on him to pass him walking by. His blinkers n drives off really really slow. So to save my ass I changed the address I was going to to an address down the street to b in the save side n I can see this man turned I. Then lastly he states “idk this just seems so far” n I responded n said you can see the location before you pick the ride. So I proceeded n said my peoples place after Dat he goes n asked am I visiting people ? N I was like why does it matter what I’m doing. PISSED.ĭon’t ever I mean don’t ever confirm a ride from Joseĭon’t ever I mean don’t ever confirm a ride Dat has dis license plate # VRY2746 his name is Jose he asked me soon w got on the eway where I was going n why. Now I have to get an entirely new credit card, which takes even more time, and eat the hundreds that was stolen from me. It’s been a week now, other bill payments have been interferes with as I can’t lift the hold until this company removes my payment information from their system, and they have stopped responding.

After providing them with the proof they requested, all I’ve gotten is a couple of nonsensical replies to my emails that indicated that each person replying had no idea what had been going on prior, even tho it was all part of the same email chain. After I saw that they had spent hundreds on Lyft in a short time span, I put my card on hold and contacted Lyft (via email there is no phone number to call for customer support which is crazy for time sensitive matters!) to ask for a refund but more importantly, that they immediately remove my credit and/or debit card(s) info from their system. Someone made an account with their name but using my stolen credit card info. My colleague Tony Barboza reported that the Union of Concerned Scientists concluded that the ride-hailing trip is actually 70% more polluting than the average car trip it replaces.HORRENDOUS customer service in response to fraud Last year, California air quality officials said that the more than 600,000 ride-hail vehicles in the state emit about 50% more greenhouse gases per passenger mile traveled than an average car. In San Francisco, home to both companies, traffic speeds plummeted, mostly because of Uber and Lyft, according to a study in the journal Science Advances.Ī new study from Carnegie Mellon University confirms what the California Air Resources Board has said: Rideshare drivers in major cities cruise around without passengers 40% of the time.Īnd multiple studies have found that people use Uber and Lyft instead of public transportation or walking.

What would you do with that time? You could give it back to your family.”Īn abundance of research has shown that Uber and Lyft create congestion in the already overcrowded downtown streets of big cities and add to pollution. If everyone in the city took an Uber instead, it would give back an hour of time every day to every person. In 2015, Uber founder Travis Kalanick gave a TED talk in which he vowed the new rideshare business model would get “more people into fewer cars,” dramatically reduce air pollution and, as he put it, “reclaim our cities today.”Īt a San Francisco tech conference that year, Kalanick also said: “If every car in San Francisco was Ubered, there would be no traffic. Thanks to many studies in recent years, we know now that the promises from founders of rideshare businesses were nothing but pie-in-the-sky fantasies. Yes, I was participating in the decimation of an industry built on the hard work of so many immigrants - and that did not feel great - but I was helping clean up the environment, reducing traffic and getting a bargain in the process, wasn’t I? With Lyft, it felt so liberating to bypass all that drama and simply tap an app on my phone. To head off the inevitable unpleasantness, the moment I stepped into a cab, I took to announcing that my company required me to use a credit card. I came close to jumping out of his car when he stopped for a red light at Jefferson and Sepulveda boulevards.

Sometimes drivers were downright nasty one took it out on me by driving like a maniac. I knew the driver would ask me to pay in cash, that I would decline and he would probably be surly about it. Or that he would pretend his meter was broken. Or that he would mistakenly head to Van Nuys instead of Venice. I knew there was a good chance my cabbie would be annoyed that I live so close to the airport.

Lyft ride